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Frequently Asked Questions
Who hosts the
videos once it's done?
Your Video Tour is
hosted on Hearth & Home Video’s server.
Can I use the
Video Tour on my own realtor web page?
Yes, I can provide you
with a URL address that you can easily link to from a phrase or
photo on your own web page.
Do I need to be
onsite during the filming?
You should be onsite
during the filming. There have been times when the realtor has had
to leave during the filming but this is handled case by case and
someone (such as the seller) always has to be onsite.
How much time
do I need to allocate?
Usually plan on
spending about an hour. Obviously a very large house will be closer to an
hour and a half.
How many rooms
and exteriors do you do?
I will shoot front and
back exteriors, and all rooms – there is no limit. You should keep
in mind, though that a Virtual Tour should not be so long that it starts
losing viewers by the end.
How long is a
typical Video Virtual Tour?
Typically, the
Video Virtual
Tours run about 2 minutes. Some may be shorter or longer
depending on the size of the house.
Who does the
editing of the film?
I do the filming and
also the editing, which makes for good continuity. It also makes it
easy to handle situations such as if you’re undecided on whether to
include a room or not. I can shoot it and see how it comes across
on video and then make a final decision. My goal is to make your
listing look appealing.
Can my tour be
on Realtor.com?
Yes, I am an approved
Virtual Tour Provider for Realtor.com as well as the MLS. If you
are a Showcase customer there is no charge from Realtor.com to post
a Virtual Tour. If you are not a Showcase Member and you want your
tour on their site, then Realtor.com charges a $20.00 posting fee
which I will collect from you with no markup.
How quickly can
you schedule my listing?
Usually the filming
can be done within a few days and then the Video Tour should be on
the web within 48 hours.
What geographic
area do you cover?
Hearth & Home Video
operates in the MetroWest area of Massachusetts. Providing services
to a small area makes flexibility and speed in scheduling possible.
What kind of
equipment do you use?
Professional digital
video camera with a wide angle lens is used, as well as professional
lighting.
Can still
photos for the listing be done also?
For an extra charge
still photos can be done. A Canon digital SLR camera with a
wide angle lens is used. If you want only still photographs with no
video tour, see the
Still Photography
Services page for more details.
Can you reshoot
a view if the season or decor changes?
Yes, I can come back
and reshoot the exterior if the season has changed or a room if
improvements have been made (such as a
kitchen update or wallpaper removal). The video will be re-edited
to integrate the new footage. There is a $20.00 fee for this
to cover travel, shooting and editing time.
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